To place an order, select the items you want and add them to your shopping cart. Then proceed to checkout, enter your shipping information, and select your preferred payment method.

Changes to orders are only possible if the order has not yet been shipped. Please contact us as soon as possible via our contact form or by phone.

Shipping costs vary depending on the order value and delivery location. Details on shipping costs can be found on our shipping page .

Delivery times within Germany typically take 2-4 business days. International deliveries may take longer. We will notify you immediately of any delays.

Yes, after your order has been shipped, you will receive an email with a tracking number.

If you are not satisfied with your purchase, you can return the item within 14 days of receipt. If you ordered from Germany, a DHL return label will be included with your shipment.

For orders outside Germany, please contact our customer service to receive a UPS return label via email.

Refunds will be processed within 14 days of receiving the returned items. You will receive a confirmation email once the refund has been processed.

We accept the following payment methods: credit card, PayPal, Klarna, Google Pay and advance payment.

Yes, we use SSL encryption to protect your payment information and ensure the security of your transactions.

After ordering by prepayment, you will receive an order confirmation.

Please transfer the amount to the account below. Upon receipt of your payment, we will ship your order immediately.

Purpose: Your order number

Account details:
Himalaya Textile Trading GmbH
Hamburg Savings Bank
IBAN: DE04200505501230140186
BIC: HASPDEHHXXX

Yes, all our products are Fair Trade and support sustainable practices and fair working conditions in the countries of origin. Please also read our Code of Conduct.

Many of our products are certified organic. Details can be found in the product description of each item.

You can contact us at any time via our contact form on the website or by email to service AT himalayashop.de.

Telephone inquiries are answered via answering machine.

We ask for your understanding that, due to our online shop structure, we prefer email inquiries, as this allows us to respond to your concerns more efficiently. Telephone number: +49 40 524 77 5181.

Our customer service is available Monday to Friday and will process your inquiries as quickly as possible.